COVID-19 Bank, Tax, Congress Contact Information

We strongly urge contacting your creditors to make sure any financial problems you experience can be resolved.  Right now there is plenty of uncertainty about whether evictions, foreclosures, garnishments, or repossessions have been stopped.  In some localities that answer is 'yes' because there have been general orders entered that protect us.  The federal government has instructed HUD and FHA to suspend evictions and foreclosures.  But there are still plenty of collection actions moving forward - yesterday a client forwarded a newly entered garnishment order to me.  PLEASE CHECK THE STATUS OF YOUR ACCOUNTS INSTEAD OF ASSUMING ANY KIND OF COLLECTION SUSPENSION. 

If you want to contact your Bank, the tax authorities, or your representatives in Congress?  We have you covered.

BANKS (CREDIT CARD, AUTO LOAN, MORTGAGE):  A few days ago we mentioned that contacting banks about loan options in light of the current economic woes is a good idea.  Since we posted that comment we have received lots of really good information regarding what banks are doing to provide some assistance to people affected by the COVID-19 pandemic.  We have compiled a list of contacts for various banks. 

You will find that some banks are out in front of this trying to assist their customers.  A tip of the hat to Fifth Third and Hyundai Finance as they appear to really have strong assistance programs.  Other banks, may not as friendly or forthcoming with what they are going to do.

We know we didn't get contact information for every bank, there are just too many, but this is a list of the big ones that work with our clients:
 

Ally:  https://www.ally.com/coronavirus-response/?CP=EML400001705

Bank of America:  https://about.bankofamerica.com/promo/assistance/latest-updates-from-bank-of-america-coronavirus

BB&T (now Truist):  https://www.truist.com/coronavirus-information

Capital One:  https://www.capitalone.com/coronavirus/2/

Central Bank:  https://www.centralbank.com/coronavirus/

Chase:  https://www.chase.com/digital/resources/coronavirus?jp_aid_a=51899&jp_aid_p=chasehome_3/trip3

Citi Bank:  https://online.citi.com/US/JRS/pands/detail.do?ID=covid19

Fifth Third Bank:  https://www.53.com/content/fifth-third/en/alerts/covid-support.html?fbclid=IwAR2H5lDpeWFEQ4G9OpUE6d0JsD3G-4uozS6JgwDkxe5Tc4dJpux1UrgWga0

First Financial Bank:  https://www.bankatfirst.com/content/first-financial-bank/home/blog/continued-covid-19-precautions.html

Forcht Bank:  https://www.forchtbank.com/special-notice-regarding-coronavirus

Ford Motor Credit:  https://media.ford.com/content/fordmedia/fna/us/en/news/2020/03/16/ford-offers-customers-community-assistance-covid19.html

GM Financial:  https://www.gmfinancial.com/en-us/coronavirus.html

Guardian Savings Bank:  https://www.guardiansavingsbank.com/COVID19/

Heritage Bank:  https://www.ourheritage.bank/CustomContent.aspx?Name=Coronavirus

Huntington Bank:  https://www.huntington.com/coronavirus

Hyundai Financial:  https://pfile.hcamerica.com/content/dam/hca/hmf/img/homepage/2020-hmf-homepg-covid19-pdf.PDF

PNC Bank:  https://www.pnc.com/en/customer-service/coronavirus-update.html?lnksrc=homepage-alert

Stockyards Bank & Trust:  https://www.syb.com/getdoc/6ee703fc-8c2e-42fe-9c38-7c2e6b569cc4/coronavirus/

Third Federal:  https://www.thirdfederal.com/COVID-19-updates

Toyota Finance:  https://www.toyotafinancial.com/us/en/covid-19.html

US Bank:  https://www.usbank.com/splash/covid-19.html

Victory Community Bank:   https://www.victorycommunitybank.com/about-us/alerts/important-information-related-to-covid-19

Wells Fargo:  https://www.wellsfargo.com/jump/enterprise/coronavirus-response

TAX DEPARTMENTS:  If you have a tax issue be sure to contact the tax department and keep a record of that contact.

IRS:  https://www.irs.gov/coronavirus

Kentucky Department of Revenue:  https://revenue.ky.gov/Pages/2019NovelCoronavirus.aspx

Ohio Department of Taxation:  https://coronavirus.ohio.gov/wps/portal/gov/covid-19/

MEMBERS OF CONGRESS:  We are listing the physical office location and telephone numbers of the regional Kentucky and Ohio members of Congress.  Why did we not list the e-mail addresses?  Because in our experience, e-mails sit and sit and sit and then maybe some month in the future get answered.  Mail, friendly visit, or telephone calls are what we recommend.  Small business owners concerned about economic assistance should make this a priority.  YOU COULD EASILY ASK A QUESTION LIKE "WHY IS THE SMALL BUSINESS ADMINISTRATION CHARGING 3.75% INTEREST ON THESE RELIEF LOANS? IN FACT, WHY ARE THEY CHARGING ANY INTEREST AT ALL ON LOANS ARISING FROM THIS DISASTER?"

 Kentucky:

Sen. Mitch McConnell – 1885 Dixie Highway, Ft. Wright, KY (859) 578-0188

Sen. Rand Paul – No Northern Kentucky office but Washington DC office is (202) 224-4343

Rep. Thomas Massie – 541 Buttermilk Pike, Suite 208 (859) 426-0080

 Ohio:

Sen. Rob Portman – 312 Walnut Street #3425, Cincinnati, OH (513) 684-3265

Rep. Brad Wenstrup – 7954 Beechmont Ave, Suite 200, Cincinnati, OH (513)474-7777

Rep. Steve Chabot – 441 Vine Street, Room 3003, Cincinnati, OH (513) 684-2723

Sen. Sherrod Brown – 425 Walnut Street #2310, Cincinnati, OH (513) 684-1021

Rep. Warren Davidson – 8857 Cincinnati-Dayton Rd, West Chester, OH (513) 779-5400

Rep. Steve Stivers – 69 N. South St., Wilmington, OH 45177 (937) 283-7049

Let us know what you are hearing from banks, tax departments, or your representatives.  We will be updating this list with comments and information.  stu@stubrownlaw.com or (859) 360-1316